At Statera, we are committed to providing a professional, respectful, and safe environment for our patients, physicians, and staff.
We welcome questions, concerns, and disagreements regarding consultations, fees, scheduling, treatment recommendations, or other aspects of care. However, all communication with our team must remain respectful and appropriate.
We may decline to establish a relationship with a prospective patient when conduct includes:
Establishing a physician-patient relationship is a mutual decision. Statera reserves the right to determine whether our practice is an appropriate fit for a prospective patient.
When conduct is inconsistent with our standards for professional communication, we may decline to schedule an appointment or discontinue the scheduling process.
Our decisions regarding prospective patients are based on conduct and practice standards—not personal characteristics or protected status.
Statera does not provide emergency medical care.
If you are experiencing a medical emergency, please call 911 or go to the nearest emergency department.
We are committed to treating every patient with courtesy, professionalism, and respect, and we ask the same in return.
Thank you for helping us maintain a safe and respectful environment for everyone.